Frequently Asked Questions

  • FigTree Merch helps churches, schools, nonprofits, teams, and community organizations launch and operate custom online merchandise stores. We handle the design, store management, fulfillment, shipping, and customer service so you can focus on your mission.

  • We partner with mission-driven organizations that are building community, creating impact, and bringing people together.

    This includes:

    • Churches and ministries
    • Nonprofits and charitable organizations
    • Schools, PTAs, and educational programs
    • Athletic teams and youth sports organizations
    • Community groups and civic organizations
    • Conferences, events, and special initiatives
    • Fundraising campaigns and outreach efforts

  • No.

    Products are created only after an order is placed, which means there is no inventory to purchase, store, count, pack, or manage.

    Your organization can offer a professional merchandise store without investing thousands of dollars in upfront product inventory.

  • Our partnership plans are designed to fit organizations at different stages of growth.

    Most partners choose a setup package that includes storefront creation, merchandise design, and launch support. Ongoing plans are available for organizations that want continued store management, product development, marketing support, and customer service.age or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.